This Privacy Policy explains how Abhishek Kumar ("we", "us", "our"), the operator of thebigproject.in and the brand "The Big Project", collects, uses, and protects information when you visit our website or purchase our digital courses.
By using our website or services, you agree to the practices described here.
1. Information we collect
We collect the following categories of information:
- Information you give us: name, email address, phone number, and billing details you provide when you sign up, contact us, or make a purchase.
- Payment information: payments are processed by our payment gateway partner (e.g. Razorpay / Cashfree). We do not store your full card or banking details on our servers; these are handled by the gateway under their own security standards.
- Usage and device data: IP address, browser type, device information, pages visited, and interactions, collected automatically through cookies and similar technologies.
- Marketing data: information collected through advertising and analytics tools such as the Meta Pixel and Google Analytics / Google Ads tags to measure and improve our campaigns.
2. How we use your information
- To deliver the courses and digital products you purchase and provide access details.
- To process payments and send order confirmations, invoices, and receipts.
- To provide customer support and respond to your enquiries.
- To send service updates and, where you have consented, marketing communications.
- To measure, operate, and improve our website and advertising.
- To detect, prevent, and address fraud, security issues, or misuse.
- To comply with our legal and regulatory obligations.
3. Cookies and tracking technologies
We use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use our pages. We also use third-party advertising and analytics technologies, including the Meta (Facebook) Pixel and Google Ads / Google Analytics tags, which may set cookies to help us measure conversions and show relevant ads. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
4. Sharing your information
We do not sell your personal information. We share it only with:
- Service providers who help us operate, such as payment gateways, email and hosting providers, and analytics partners — only to the extent needed to perform their service.
- Advertising partners such as Meta and Google, in aggregated or hashed form, to measure and improve campaigns.
- Authorities where required by law, regulation, or valid legal process.
5. Data security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain your information for as long as your account is active or as needed to provide our services, and thereafter as required to meet legal, tax, accounting, or reporting obligations.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent for marketing at any time by using the unsubscribe link or contacting us. To make a request, email [email protected].
8. Children
Our services are intended for users aged 18 and above. We do not knowingly collect information from children. If you believe a minor has provided us information, please contact us so we can remove it.
9. Third-party links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Continued use of our website after changes constitutes acceptance.
11. Contact us
For any privacy-related questions, contact:
- Abhishek Kumar
- Email: [email protected]
- Phone: +91 88020 81750
- Address: JJ Colony, Block-G, Bawana, North West Delhi, Delhi – 110039, India