This Delivery Policy explains how products purchased on thebigproject.in, operated by Abhishek Kumar, are delivered to you.
1. Digital delivery only
All products sold by The Big Project are digital — online courses, video lessons, and downloadable worksheets. No physical goods are shipped. There are no shipping charges, and shipping addresses are not required.
2. How and when you receive access
- Access is delivered electronically to the email address you provide at checkout.
- Delivery is normally immediate after a successful payment. In rare cases it may take up to 30 minutes for the confirmation and access email to arrive.
- The email contains your login or access link and instructions to start learning.
3. Didn't receive your access?
If you have not received your access email within a few hours of payment, please:
- Check your spam, promotions, or junk folders.
- Confirm you entered the correct email address at checkout.
- Email us at [email protected] with your order ID or payment reference, and we will resend your access promptly.
4. Access duration
Unless stated otherwise on the product page, purchases include lifetime access to the content you bought, including future updates to that product.
5. Technical requirements
You will need a stable internet connection and a modern web browser on a desktop, tablet, or mobile device to access the content.
6. Contact
- Abhishek Kumar
- Email: [email protected]
- Phone: +91 88020 81750
- Address: JJ Colony, Block-G, Bawana, North West Delhi, Delhi – 110039, India